Mar 29, 2022
On today’s episode, we sat down with Todd Katler to discuss the topic of leasing centralization. Leasing centralization can be defined several different ways, so Todd gives us his definition that has been developed over several years. He also explains how important it is to engage customers at their level and to meet them where they are. Todd’s company, Anyone Home, comes alongside leasing agents and helps them develop their skills in returning calls and interacting with customers swiftly. Take a listen to this week’s episode and hear this and so much more!